Administrator/Service Controller
Vacant job opportunities at Altegra Integrated Solutions Limited.
General Details
Location
Lopen Business Centre
Department
Access & Security
Manager
Office Manager
Management
No
THIS ROLE IS A 6 MONTH FIXED TERM POSITION
Context
Founded in 1987 as a sales and service provider for materials handling equipment, Altegra Integrated Solutions is now part of the Dunstall Holdings Group. The Dunstall Holdings Group contains two business streams which are involved in agricultural and industrial applications. The Group has 9 different locations in the UK and with a turnover of over £100m employs over 240 people.
Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 80 employees and 2 sites located across the UK.
The values of the business have remained the same as they were when we were first established, to provide a personal service and the best customer orientated packages in the industry. We offer an individual solution for all our customer’s facility needs including forklift trucks, industrial and commercial doors and general industrial equipment, to also cover rough terrain, telehandlers, utility vehicles, operator training and much more.
In addition we offer pallet racking and shelving systems, mezzanine floors and storage and workplace products.
The business is experiencing change as we drive to become an employer of choice and we are looking for motivated individuals who will support us in this journey.
Altegra Integrated Solutions is driven by and committed to its Company philosophy of ‘Committed to Service’. We are looking for candidates who are driven to provide service excellence (both internally and externally) while demonstrating our vales on a daily basis.
Purpose And Scope
Due to expansion and growing workloads, we are looking for an individual who can support our operation in all aspects of Administration.
We are committed to service and we are looking for an individual who can pay attention to detail, provide great customer & team communications and support the overall growth of the business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
On a day-to-day basis you will:
Be the first point of contact for key clients of the business.
Have the ability to communicate with external clients
Have good attention to detail
Have the ability to multitask
Have the ability to retain technical information
Be well organised
Excellent telephone manner
Accepting orders and raising on the system
Creation of purchase orders and goods receipting of orders
Scheduling, Issuing and Booking in of jobs with engineers and clients.
Invoicing of jobs for month end.
Arranging plant hire for jobs.
Creation of quotes to clients including technical information following set processes.
Supporting the Door Division Manager with administration duties
Role Relationships
Direct Reports | Key Internal Relationships | Key External Relationships |
---|---|---|
None | Sales Administrator Technical Manager Electronic Security Manager Office Manager Key Account Manager | Customers Suppliers |
Requirements For The Role
Qualifications and experience | Previous experience of working in an administrative role |
Knowledge and technical skills | Proficient IT skills, including Microsoft office packages. |
Other Requirements | Ability to communicate with people at all levels Attention to detail Ability to prioritise and work well as part of a team |