KEY ACCOUNTS MANAGER
Founded in 1987 as a sales and service provider for materials handling equipment, Altegra Integrated Solutions is part of the Dunstall Holdings Group.
The Dunstall Holdings Group contains two business streams which are involved in agricultural and industrial applications. The Group has 9 different locations in the UK and with a turnover of over £100m employs over 240 people.
Altegra Integrated Solutions Limited has grown to become one of the UK's leading independently owned material handling equipment service providers, and also provides facilities management, training and hire to its customers with over 80 employees and 2 business centres located across the UK.
The values of the business have remained the same as they were when we were first established, to provide a personal service and the best customer orientated packages in the industry.
We offer an individual solution for all of our customer’s facility needs including forklift trucks, industrial and commercial doors, and general industrial equipment, to also cover rough terrain, telehandlers, utility vehicles, operator training and much more.
The business is experiencing change as we drive to become an employer of choice and we are looking for motivated individuals who will support us in this journey.
Altegra Integrated Solutions is driven by and committed to its Company philosophy of ‘Committed to Service’. We are looking for candidates who are driven to provide service excellence (both internally and externally) while demonstrating our vales on a daily basis.
Purpose And Scope
The Key Accounts Manager (KAM) will be responsible for securing & developing Key Accounts – circa machine fleets up to 150. Engaging into Service Level Agreements (SLA) negotiating specification, solution and proposals ensuring profitability of each account in line with company expectations. This is a Senior Sales role that is integral to our business.
Duties and Key Responsibilities
On a day-to-day basis you will:
Targeting and focus on specific end-users (up to 150 fleet)
Providing bespoke tailored proposals to meet clients’ needs
Establish SLA terms and conditions – and working to them
Accountability for unit sales and profitability
Ensure long standing client relationships and secure incremental business through excellent service delivery
Provide accurate and timely reports to customers and Sales Director
Ability to forecast sales accurately
Maintain a high profile first class relationship with key suppliers/partners
|Direct Reports||Key Internal Relationships||Key External Relationships|
Sales & Service Teams
|Large potential prospects|
Large fleet customers
Requirements For The Role
|Qualifications and experience||Minimum of 5 years experience in the MHE industry.|
Proven experience in dealing with larger fleet users.
|Knowledge and technical skills||First class Microsoft skills including EXCEL and powerpoint.|
Ability to produce bespoke corporate proposals.
Ability to supply all tyres of products including racking and Mezzanine floors, industrial doors, etc.
|Other requirements||Attention to detail, right first time.|
Self motivated, ability to deal with people at all levels.
Presentation skills are paramount.