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SERVICE & MAINTENANCE

Forklift truck maintenance and breakdown repairs.

OUR TRANSPORT FLEET

However large or small your requirements, we can provide the perfect transportation solution for your business. Our fleet of vehicles has been purposely built to transport all types of materials handling equipment and other assets (such as building material haulage).

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NATIONWIDE 24/7 COVERAGE

Properly serviced and maintained equipment lasts longer, performs better and is less likely to suffer unexpected downtime.

Our nationwide team of directly employed field service engineers is fully manufacturer trained and equipped to provide quality and excellence in everything we do.

Correct maintenance of your equipment will minimise the chances of breakdowns happening. When breakdowns occur, you need the reassurance that your materials handling equipment provider has the experience, expertise and facilities to get your equipment functioning again in the shortest possible time.

Our in-house service assist system incorporates all of the essential requirements to manage your fleet whilst you concentrate on running your business.

It's our job to minimise the effect and to get things running again as quickly and effectively as possible. Regular servicing of trucks is beneficial as we can often identify potential problems before they develop into something more serious and more 'costly'.

Our people

Our customer service team is dedicated to delivering the highest levels of customer satisfaction.

  • We have invested heavily in ‘state of the art’ systems to optimise our response times and efficiencies
  • Our engineers are fully trained and widely experienced, operating from fully equipped vehicles which are fitted with trackers to optimise response times.

Preventative Maintenance

We firmly believe this is the key to maximising truck availability.

  • Our fleet management system ensures we never miss a service
    providing fleet users with detailed efficiencies and running costs
  • We will always call you in advance to fix a time which suits you
  • Any follow-up work will always be quoted promptly before we carry it out

Breakdown response

  • Our service centre is targeted to answer your phone call within three rings!
  • Guaranteed maximum response time of four working hours from your first call
  • We are happy to undertake repairs on all makes of truck
  • Out of hours service facilities are available on request

Parts availability

  • Over 18,000 line items instantly available for fast response to breakdowns
  • TCM genuine parts can be supplied to fit TCM, Nissan and Atlet truck ranges
  • Overnight delivery service
  • Parts available for all makes of truck including tyres

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